OXBOWINDO Limited Warranty



We will warranty all merchandise to be of good material and workmanship and free of defects for one full year from the date of manufacture. We will repair or replace (our option) any and all material that is found to be defective. We cannot assume responsibility for defective goods because of mishandling by the purchaser or their agents/customers.


We reserve the right to service our own product, IN NO CASE will Seller pay any “back charges”. If an item is found to be defective by the Seller, we will repair said product as early as possible. We are responsible to the extent of the product itself and no further.


OXBOWINDO, extends a limited warranty on insulated glass for the life of the product for seal failure causing impaired vision due to moisture, film or dust between the glass.

This warranty does not include scratches, cracked or broken glass or damage caused by improper maintenance, handling, misuse, heat buildup or the application of after manufacture film on glass.

For seal failures, OXBOWINDO will furnish replacement glass at no charge for a period of ten (10) years from date of manufacture. After 10 years OXBOWINDO will furnish replacement glass at 50% of the published list price at time of replacement.

OXBOWINDO, extends a limited warranty on insulating glass for a period of one (1) year from date of manufacture for stress cracked glass. The warranty on replacement product will extend for the remainder of the warranty period of the original unit.

This limited warranty specifically excludes any liability for consequential or incidental damages. This limited warranty does not cover labor, shipping expenses or other costs associated with the installation or removal of product for repair or replacement. There are no warranties granted other than as expressly provided.


Truth Hardware offers a 10-year warranty on all hardware.
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